Last updated: 02 June 2026

1. Who We Are

District Zero is a web design and digital services agency based in Ireland. We provide WordPress website design, AI chatbot development, SEO services, design and print, and related digital services to Irish businesses.

Data Controller: Shane Garland, District Zero
Email: info@districtzero.ie
Phone: 087 351 6615

2. What Data We Collect

We collect personal data only when you actively provide it to us. This includes:

Contact form submissions — your name, email address, and the content of your message
Website audit requests — your name, email address, and website URL
Newsletter sign-ups — your name and email address
AI chatbot conversations — messages you send to our chatbot, which may include contact details you choose to share
Technical data — IP address, browser type, pages visited, and time spent on the site, collected automatically via server logs

3. How We Use Your Data

We use the data we collect for the following purposes:

To respond to enquiries and provide the services you request
To send newsletters where you have subscribed (you can unsubscribe at any time)
To improve the performance and content of this website
To comply with our legal obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases:

Consent — for newsletter subscriptions and non-essential cookies
Legitimate interests — for responding to enquiries and improving our website
Contract — where processing is necessary to provide a service you have requested

5. Cookies

This website uses cookies. Cookies are small text files stored on your device that help us understand how visitors use the site.

Essential cookies

These are required for the website to function and cannot be disabled. They include session cookies used by our contact forms.

Analytics cookies

We may use analytics tools to understand how visitors interact with the site. Where we do, this is disclosed clearly and your consent is sought before any tracking cookies are set.

Advertising and tracking cookies

This website may use the Facebook Pixel, a tracking tool provided by Meta Platforms, Inc. The Facebook Pixel allows us to measure the effectiveness of our advertising and to show relevant ads to people who have visited this site. When active, the Facebook Pixel collects data including your IP address, browser information, and pages visited, and shares this with Meta.

The Facebook Pixel is only activated with your consent. You can withdraw consent at any time by adjusting your cookie preferences or through your Facebook Ad Settings.

For more information on how Meta uses your data, see Meta's Privacy Policy.

6. Third-Party Services

Our website uses the following third-party services that may process your data:

OpenAI — our AI chatbot is powered by the OpenAI API. Messages sent to the chatbot are processed by OpenAI in accordance with their Privacy Policy. We do not use your chatbot conversations to train public AI models.
Google Fonts — this site loads fonts from Google's servers, which may log your IP address. See Google's Privacy Policy.
Meta (Facebook Pixel) — see section 5 above.

7. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

Contact enquiries — up to 2 years
Newsletter subscriptions — until you unsubscribe
Server logs — up to 90 days

8. Your Rights

Under GDPR you have the following rights regarding your personal data:

Right of access — you can request a copy of the data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your data
Right to restrict processing — you can ask us to limit how we use your data
Right to data portability — you can request your data in a portable format
Right to object — you can object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at info@districtzero.ie. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Contact form data is transmitted securely and stored only as long as necessary.

10. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact & Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@districtzero.ie
Phone: 087 351 6615

If you are not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission:

www.dataprotection.ie
Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28